Return & Refund Policy
Return & Refund Policy
1. 14-Day Return Period
Returns are accepted within 14 days if products are unopened and unused.
2. How to Request a Return
Email info@panoramaprofessional.nl with order number and photos if damaged.
3. Damaged or Incorrect Products
Report within 48 hours. Shipping is covered by Allaya in such cases.
4. Refund Processing
Refunds are issued within 14 days after receiving returned goods.
5. Non-Returnable Items
Opened products, used products, or items without original packaging.